License Delivery and Usage Agreement

Delivery of Licenses

Upon completing your purchase, you will receive your license key(s) via electronic delivery to the email address provided during checkout. Please ensure your email address is correct—we’d hate for your shiny new license to end up in the void of cyberspace.
The license key is used to unlock the corresponding sound file. The sound files themselves can be downloaded directly from the Native Instruments website. Make sure to have the latest version of Kontakt Player or the full Kontakt version installed to enjoy your purchase fully.
Delivery of your license is instantaneous, but if you haven’t received it within an hour (or you suspect it’s been stolen by mischievous email goblins), please check your spam folder first. If it’s not there, contact us at support@jambalom.com. We promise we’ll help faster than you can say "Cimbalom!"

License Activation and Use

Each license key is unique to you and can only be activated once. Protect it like you would your most precious musical instrument—or your favorite snack.
Your license entitles you to use the sound files for personal or professional compositions. However, the license is non-transferable, meaning you can’t gift, sell, or otherwise pass it along to your fellow music enthusiasts (sorry, sharing is not caring in this case).
By activating the license, you agree that you’re one step closer to creating breathtaking music—and also that you accept these terms. If you disagree with any of these terms, simply don’t activate the license (but trust us, you’re missing out).

Refund Policy

We understand that sometimes things don’t go as planned. That’s why we offer a 14-day refund window from the date of purchase, provided the license key has not been activated.
Activated license keys are non-refundable. Think of it like opening a box of chocolates—you wouldn’t expect a refund after sampling them, would you? Once the license is activated, it’s all yours.
To request a refund, please contact us at support@jambalom.com with your order details. If your request is eligible, we’ll process the refund promptly, minus any tears of regret (just kidding—refunds are tear-free).

Disclaimer

Jambalom licenses and sound files are provided “as is” without warranty of any kind. While we’ve worked tirelessly to create outstanding products, we can’t promise they’ll turn you into Hans Zimmer overnight (but hey, we believe in you).
By purchasing and using a Jambalom license, you acknowledge that the responsibility for adhering to these terms lies with you. Misuse of licenses or failure to follow these terms may result in legal action, and let’s face it, nobody wants that.

In Closing

We’re thrilled to be a part of your musical journey. Whether you’re composing the next great film score or just experimenting with new sounds, our products are here to support your creativity.

And remember: a little humor never hurts, but taking good care of your licenses and adhering to these terms is no laughing matter. Play fair, compose well, and let Jambalom bring your music to life.